Our Privacy and Security Policies
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personal identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We want you to be 100% satisfied. Please notify us of any errors in your order within 30 days. To shop online, choose a department to browse in or search by keyword for products. Add individual items to your shopping cart where you can check out anytime. If you can't find what you are looking for in our store, or have a problem placing your order, please contact us! We make every attempt to have our items appear as they actually are, but at times the camera may distort some colors.
ACCEPTED FORMS OF PAYMENT
Visa, Mastercard, Discover, American Express, and Paypal, checks (items will ship after check is cleared)
Peddler's Way Quilt Company
127 Peddler's Way
SHIPPING & HANDLING
Most packages are shipped via Priority Mail with a tracking number. We will ship your items within 1 business day whenever possible. If an item is out of stock you will be notified and we will ship it as soon as possible. If you are ordering sale items please note that your shipping will be based on the regular price of the items. At Peddler's we try to keep shipping costs down to the minimum. Our shipping charges are for shipping & handling, meaning not only will you be charged for the actual cost of postage, but for the other costs associated with shipping your order. These costs include but are not limited to: packing materials, processing equipment, and labor.
*Please Note - Bulky or unusually sized items require specialized packaging and may cost more to ship.
If you are ever in question of any of our shipping rates, please do no hesitate to contact us at firstname.lastname@example.org.
International Customers: All Canadian and International packages are shipped via USPS. Peddler's Way Quilt Company will ship via the most cost effective means either Priority or First Class.
Note: We are not responsible for the receipt of international shipping. If a customer wants tracking or insurance they need to request it from us and will be billed at the applicable rate. If tracking or insurance is purchased and the package is not received we will assist in the tracking request but we will not be responsible for the receipt of the package. Any customs, duties or taxes are the responsibility of the customer.
Block of the Month
When you register for any of our Block of the Month programs, it is understood that you are registering for the entire program. We will abide by this policy and prepare a kit for you each month with the understanding that you will remain in the program for the duration. We require a credit card number on file and will charge your card each month for the monthly cost of your program plus shipping and handling. Programs vary, please read each program for length of program and associated shipping and handling costs.
ON LINE FABRIC PURCHASES
On Line Fabric is sold by the yard, with a minimum cut of 1/2 yard (.5) and Sale fabrics are minimum of 1 yard cut.
IN STORE FABRIC PURCHASES
In our Brick and Mortar Store, fabric is sold by the yard, with a minimum cut of 1/8 yard and Sale fabrics are minimum of 1 yard cut
All of our kits are complete with the exception of Batting and Backing. If other items (ie. Book) are needed, they will be listed. Kit fabric may be different than sample pictured.
Any returns must be made within 30 days of the date of purchase. Item must be in saleable condition. All returns should be in the original condition and packaging and have no smoke odor to them. Cut yardage and copyrighted materials (books and patterns) cannot be returned. Customer pays for return shipping. Your payment source will be credited for the returned item only. In the unlikely event of packing errors or damaged merchandise, please call Peddler's Way Quilt Co. immediately and we will work out the details on a case by case basis.
Orders placed from within the state of Illinois will have 8.5% sales tax added. International orders (outside the USA) may be subject to customs, duties and taxes.